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I want to be specific about what I can help with, “free IT support” can mean a lot of things.

Networks and connectivity

Getting your network set up properly, or untangling one that’s grown organically into a mess. This covers Wi-Fi, switching, routing, firewalls, and remote access. If people can’t connect reliably, nothing else works well and a well-designed network is something you set up once and largely forget about.

Microsoft 365 and cloud basics

Helping small teams get onto M365 properly email, shared storage, Teams, basic security controls. If you’re still running on a mix of personal Gmail accounts and shared Dropbox folders, there’s a better way, and it’s often cheaper for charities than you’d expect.

Security fundamentals

You don’t need enterprise-grade security tools. You do need good habits, sensible configuration, and an honest look at where your actual risks are. I can help you understand your exposure and put simple, effective measures in place without overcomplicating things.

Backup and disaster recovery

If your data lives in one place with no tested backup, that’s a problem. I’ll help you build something proportionate not over-engineered, but resilient enough that you’re not one hard drive failure away from losing everything.

IT strategy and direction

Sometimes you just need someone experienced to look at what you’ve got, understand where you’re headed, and give you an honest view of what to prioritise. No agenda, no products to sell. Just a clear-eyed assessment and practical recommendations.

Virtualisation and on-premises infrastructure

For organisations running their own servers. VMware, Hyper-V, storage systems. I have deep experience in this space and can help with design, troubleshooting, or planning a migration.

If what you need isn’t on this list, ask anyway. I’ll tell you honestly whether it’s something I can help with.